Receptionist

As the first point of contact for DCS Group, this role is central to the professional, efficient operation of our front-of-house function. You will provide a welcoming experience to all visitors, handle incoming calls, and support administrative functions across multiple departments. You will also provide ad-hoc cover for the PA to the Board, supporting high-level meeting arrangements and general administration.

This role is ideal for someone who thrives in a people-facing, multi-tasking environment and can represent the company with professionalism and confidence.

Key Responsibilities

• Welcome and sign in all visitors, provide refreshments, and ensure DCS policies are clearly communicated.

• Manage incoming calls efficiently and professionally, ensuring accurate message delivery.

• Maintain a clean, organised reception area and ensure the digital welcome screen reflects daily visitor activity.

• Coordinate incoming and outgoing mail, deliveries, and courier services (excluding confidential items).

• Provide administrative support to the Customer Service team, including posting samples and managing staff orders.

• Assist with bookings for hotels, flights, and parking arrangements, especially for employees without company card access.

• Support the PA to the Board in their absence, including arranging meetings, ordering stationery, and preparing presentations.

• Monitor and replenish reception and general office stationery supplies.

Skills and Experience Required

• GCSEs (or equivalent) in Maths and English (minimum requirement).

• Previous experience in a front-of-house or receptionist role.

• Strong computer skills, particularly with Microsoft Office (Excel, Word, Outlook, PowerPoint). Knowledge of Sage is advantageous.

• Excellent interpersonal and communication skills.

• Strong organisational and administration capabilities with a high level of attention to detail.

• Confident, calm, and professional demeanour.

• Able to manage multiple priorities and work under pressure.

• Proactive, self-motivated, and flexible with a positive approach to change.

Why Join DCS Group?

At DCS Group, we believe that people are our most valuable asset. We are proud to offer a supportive, collaborative workplace and a range of benefits, including:

• Life Cover

• Pension Plan

• Medical Cash Plan

• Cycle to Work Scheme

• Subsidised on-site café (including free breakfast with a capped allowance)

• On-site staff shop

• Regular social events

How to Apply

If you are organised, approachable, and passionate about delivering excellent service, we’d love to hear from you. Apply now to join DCS Group and be part of our continued success.