Are you interested in collaborating with some of the world's most renowned brands?

DCS Group stands out as the UK's premier distributor, manufacturer, and exporter of Health, Beauty, and Household products. As the exclusive representatives for industry giants such as Procter & Gamble, Unilever, Kenvue, PZ Cussons, and SC Johnson, DCS boasts unparalleled multi-channel insight and category expertise. Our recent ventures into expanding our Food distribution business have attracted major brands like Whitworths and Danone, solidifying our position as a key player in the market.

DCS Group takes pride in its passion for excellence in everything we do, our commitment to customers, and the dedication of our team. Operating from two remarkable sites—the 26-acre Banbury Head Office with warehousing facilities and the new, state-of-the-art 100,000 sq. ft Health and Beauty manufacturing facility in Redditch—we embrace our identity as a family-owned business. With a rich ethos, a strong team, and three decades of continuous growth, we offer a unique opportunity to join a welcoming, dynamic, and enjoyable work environment, collaborating directly with the world's leading FMCG power brands.

We are currently looking to recruit an enthusiastic and reliable Customer Supply Coordinator to join us on a 12 month Fixed term contract, working 40 hours per week 

As a Customer Supply Coordinator your duties will include:

• Evaluate and process all incoming orders against system information ensuring it is in line with agreed pricing, lead times and order quantities
• Acknowledge receipt of orders and provide Proof of Delivery 
• Ensure all customer service queries and issues are resolved to an exceptional standard promptly and efficiently
• Answer and transfer internal and external telephone calls and provide cover for Reception as required
• Provide outstanding customer service to internal and external clients, building strong professional relationships

What we are looking for in our ideal Customer Supply Coordinator:

• You will strive to deliver outstanding customer service to all your clients, whether they are in or outside of the business
• You will have excellent verbal and written communication skills and have great Microsoft Office skills
• You will be able to organise and prioritise your workload effortlessly
• Working as part of a small, busy team will be important to you
• You will be adaptable, resilient and thrive in an ever-changing environment

Core benefits of working for DCS Group:

As a family business, we place a great deal of importance on the well-being and happiness of our staff and the benefits they can enjoy.

• Life Cover
• Pension
• Medical Cash Plan
• Cycle to Work Scheme
• Well-being
• Subsidised Cafe including free breakfast
• Staff Shop
• Social Events