Administrator - Export and Trading

Are you seeking a role that offers hands-on experience in international trade, logistics, and customer service? As an Export and Trading Administrator at DCS Group, you will play a crucial part in supporting our Trading & Export team by processing orders, managing export documentation, and ensuring compliance with trade regulations. This role is ideal for someone looking to grow their skills in a fast-paced, dynamic environment while contributing to a leading company in the health, beauty, and household product industry!

Key Responsibilities

Trading Support

• Process and manage sales orders, monitor stock levels, and resolve outstanding orders in coordination with Credit Control.
• Work with the Transport Team to ensure accurate and timely deliveries.
• Arrange customer collections and assist with inbound deliveries from UK and EU suppliers.

Export Support

• Process export orders, check stock availability, and liaise with Inventory for stock requirements.
• Handle export documentation, including EUR1s, DGNs, SSNs, and Customs Entry forms.
• Prepare shipping documents such as Certificates of Origin, legalised invoices, and Bills of Lading.
• Coordinate container shipments, inspections, and proof of export documentation.
• Organise and dispatch samples and documentation via courier services.

Compliance and GDP

• Ensure compliance with Good Distribution Practice (GDP) and MHRA guidelines for products and medical devices.

General Administration

• Support customer onboarding and reviews in line with AML guidelines.
• Identify and report non-conformances by raising Quality Incident Reports (QIRs).
• Update and document Standard Operating Procedures (SOPs) for the role.
• Provide ad hoc administrative support, including preparing photographs and samples for specific projects.

What We’re Looking For

Skills and Competencies:

• Strong organisational and problem-solving skills.
• Excellent attention to detail and ability to work independently.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• An interest in international trade and a willingness to learn new processes.

Why Work with DCS Group?

We offer a dynamic and inclusive work environment with a range of employee benefits:

• Life Cover
• Pension Scheme
• Medical Cash Plan
• Cycle to Work Scheme
• Well-being Initiatives
• Social Events

About DCS Group

DCS Group is the UK’s leading distributor, manufacturer, and exporter of health, beauty, and household products. Working with renowned global brands like Procter & Gamble, Unilever, and Kenvue, we are proud of our family-owned values, 30 years of growth, and dynamic work culture. With state-of-the-art facilities in Banbury and Redditch, we offer excellent career progression opportunities for individuals passionate about growth and innovation.

If you’re ready to make a meaningful impact and grow your career, we’d love to hear from you!